Privacy Policy

Last Updated: May 22, 2023

Welcome to Funble. We are delighted that you have chosen to use Funble for children's books, educational games, audiobooks, videos, and other content. We value the privacy of all our users and understand that you also value the privacy of your children. Therefore, we have created this Funble Privacy Policy.

This Privacy Policy explains how we collect, use, and protect personal information from our users and website visitors. By accessing or using the Funble website, services, software, applications, and/or content provided by Funble ("Service," "we," or "us"), you consent to the collection and use of your information as described in this Privacy Policy. 

By using the Funble Service, you also agree to our Terms of Use. Funble Services are designed for use by families. Children can only access the Funble Service through a child profile created by a parent and/or legal guardian with direct participation. In this Policy, "you" or "your" refers to a website visitor or an adult user of our Service.

Information We Collect

While providing our Service, we may collect the following information:

Adult account information: When you create an account, we collect personal information such as your name (optional), email address, password, and your relationship with the child (optional).

Information about your child: We also collect information you provide about your child, including age or grade and a name (or nickname) for your child's profile. We obtain this information directly from adult guardians, not from child users.

Payment information: You make subscription purchases for the Funble Service through Apple. At this stage, all the data you provide is subject to Apple's privacy policy. Funble does not collect any card information from you. We only have access to your mailing address and payment information.

Use of the Service: We collect information about how a user accesses our Service, how long they access it, which content they view, and what actions they take within the Service. For example, we collect information about how many books your child reads, the duration of completing a book, responses to quizzes, and information about your child's reading skills or interests. We also collect any information you voluntarily provide in public forums or through our product features and any information included in communications you send to Funble.

Automatically collected device and usage data related to your use of the Service: Like most websites and online services, Funble and its service providers automatically collect certain information from your device when you access our Services, read our emails, or interact with us online, using cookies, pixel tags, or similar technologies. We collect this information to understand usage, diagnose issues and provide support, manage our Services, facilitate navigation, display information more effectively, remember your settings, and display information based on your account. We collect statistical information about the use of the Services to continuously improve their design and functionality, understand how they are used, and help resolve any related questions. We may also use non-individualized, aggregated information for analysis purposes.

Use of Personal Information

We use the personal information we collect to provide the Funble Service and support, improve, and develop our products and services. Specifically, we may use the collected information for the following purposes:

To provide the features and functionalities of the Funble Service, including any special features or services you may request (e.g., monthly subscriptions), and to provide feedback on your child's reading progress.

To communicate with you, including sending you news and updates about Funble Services (including any updates to product features or policies), sending transaction notifications such as payment receipts or subscription notices, and responding to your emails or inquiries.

To occasionally send promotional or informational communications highlighting new features, programs, services, or other materials that we believe may be of interest to you.

To personalize the Service, including displaying your or your child's profile name and allowing users to create a collection of favorite books, and providing personalized reading recommendations based on your child's interests and reading level, as well as providing support and feedback on adaptive or personalized learning.

To enhance the safety and security of our Services, users, and others. For example, we may use information to authenticate user identities, facilitate secure payments, investigate and prevent activities that may violate our policies or be illegal, respond to legal requests or claims, and enforce our terms and policies.

For analytical purposes, to improve design and functionality, demonstrate the effectiveness of our Services, conduct research, and enhance, support, and improve our Services and other educational products. We may also use the information to analyze aggregated, non-individualized data for specific areas related to the use of the Funble Service, such as showing growth trends.

Sharing of Information

We share personal information as necessary to provide our Services or as instructed by you. We may also share personal information in the following cases:

If you publish or upload any "User Content," submit comments or reviews, or otherwise submit content to the Service, your profile name may be shared with other users or the public.

We share information with trusted third-party service providers who provide website hosting, customer support services, payment processing, order fulfillment, information technology and related infrastructure, customer service, email delivery, auditing, and other services on our behalf.

We may share information when we believe it is necessary or appropriate: (a) under applicable laws, including laws outside your country of residence; (b) to comply with legal processes; (c) to respond to requests from public and government authorities, including authorities outside your country of residence; (d) to enforce our policies; (e) to protect our operations or the operations of any of our affiliates; (f) to protect our rights, privacy, security, or property and/or the rights, privacy, security, or property of our affiliates, you, or others.

In addition, we may share information that does not directly identify or relate to an individual and is not personal information. For example, we may share aggregated information publicly to show usage trends related to the use of the Funble Service. Such sharing may include non-personalized, anonymized information only.

Transparency and Control

We understand and respect your privacy concerns at Funble. Accordingly, we provide you with the opportunity to make certain choices regarding the collection, use, and sharing of your information.

You can edit or delete information in your user account.

You can make choices regarding subscriptions, updates, and product notifications.

You can update or opt-out of notification and communication preferences.

You can request access to the personal information we have collected associated with your account and ask us to modify or delete such information.

If you wish to exercise any of these rights, you can do so by sending an email with the subject line "Privacy Request" to hello@funble.app.

If you wish to opt-out of receiving marketing communications from Funble, you can do so by sending an email to the following address: hello@funble.app. Alternatively, you can click on the unsubscribe link provided in any such communication. For any questions or feedback, please feel free to contact us at hello@funble.app.

Children's Privacy

The privacy and security of your children are of utmost importance to us. Therefore, we take measures within our Services to prevent users under the age of 18 from creating accounts, accessing account settings, and so on. In this context, we only use the information obtained during the creation of adult accounts, such as the child's name (or nickname) and age, for personalization and improvement of our Services.

We do not display targeted advertisements to child users on Funble.

We believe parents should have control over their children's data.

We do not knowingly retain any personal information of a child that is no longer necessary for the purposes for which it was collected, subject to the limitations imposed by applicable laws.

We declare that we will never sell or rent a child's personal information to third parties unless it is part of a corporate transaction such as a sale, merger, acquisition, bankruptcy, or other asset sale.

How We Protect Your Information

We use reasonable organizational, physical, technical, and administrative measures to protect the integrity and security of the personal information we collect and to help prevent unauthorized access or disclosure. However, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that the security of your account has been compromised, please inform us at hello@funble.app.

Changes

We reserve the right to change or amend our Privacy Policy from time to time by posting a revised Privacy Policy on our website. As our Services continue to evolve and change, our agreements may be renewed over time. The "last updated" description at the top of this page indicates when this Policy was last revised. By using the Services following any such changes, you signify your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions, comments, or suggestions regarding this agreement, please contact us at hello@funble.app.